Work 365 Onboarding Service is a full service engagement to help you successfully run your CSP practice using Work 365. Our Work 365 CSP expert will help you with how to setup every aspect of the product, including guidance on sales, service and biling aspects of the CSP.
- Setup your providers, manufacturers
- Setup products and services
- Migrate and setup your Billing Contracts and Subscriptions
- Invoicing Process for License, Usage and Service based subscriptions
- Training
- Customer service and Self-Service guidance
The Onboarding typically take 4 to 5 weeks and includes one monthly billing cycle.
Built on Dynamics 365, Work 365 helps you to deliver exceptional customer service, increase profit margins, and streamline accounting and sales.
Built to Scale Your CSP Business
Subscription Management and Invoicing
- Provisioning
- Change Management
- Billing
- Subscription Management
- Invoicing
- Business Intelligence
|
Customer Service
- Email to Case Automation
- Omni Channel
- Knowledge Base
- Service Level Agreement
|
Self Service
- Portals
- Order History
- Billing
- Provisioning
|
E-Commerce & Payments
- Multiple Vendor
- Product Bundling
- Multiple Location
- Multi-Currency
|